xii, 131 pages 22 cm

Includes bibliographical references (page 128)

The threefold cord -- Helping in nonemergency situations -- Norms and behavior -- Characteristics of emergencies and the intervention process -- Social determinants of bystander intervention I : the social influence process -- Where there's smoke ... -- The bystander and the victim -- The bystander and the thief -- Motivation and perception in emergencies -- Social determinants of bystander intervention II : diffusion of responsibility -- An epileptic seizure -- Personality, socioeconomic class, and helping in emergencies -- Man's strength to comfort man's distress

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